Bungkusit interview series with Aliasgar: How are we the FIRST ever on-demand delivery app to implement blockchain to our Bungkusit app to provide transparency and security?
With over two decades of experience in the IT industry, Aliasgar Abbas has worked with several global technology partners, displaying his seasoned expertise in founding and managing technology-based companies. As the current Regional Director at VeriDoc Global, he helped Bungkusit by implementing a blockchain-based solution into their system to secure the credibility of the merchants and avoid disputes — delivering transparency to all parties.
What are your observations about blockchain adoption in Malaysia?
Malaysia welcomes blockchain adoption. A lot of companies are beginning to show interest and understand the importance of adopting blockchain technology. They see its potential and have started to implement it in their products and services. Blockchain, itself, is a versatile nature and can be used in many diverse industries.
Can you tell us more about the blockchain journey with Bungkusit?
It was a very smooth implementation journey. VeriDoc Global’s API is easily integrated with any existing system. So, it was quite easy to implement the API with proper documentation for the Bungkusit technical team to use it. We defined the requirement through our standard processes and mapped it to the relevant API’s based on the documentation. The Bungkusit technical team did not have to learn anything about blockchain or undergo any new training. This project implementation was completed within 3 to 4 weeks.
Can you tell us more about why Bungkusit is implementing blockchain for transparency and security?
Bungkusit is an upcoming on-demand delivery service in Malaysia. They want to deliver high-value items, such as important documents or expensive objects, to customers on behalf of their merchants. To uphold that trust, they embarked on this journey to implement a blockchain that automates trust and securely tracks their deliveries.
So how does it work?
Upon completion of the delivery, a QR code is automatically generated. The customer scans the QR code as an acknowledgement of the delivery order. During this process, the delivery photo and other details such as the order details, collection location, drop off location, etc., are captured and secured on the blockchain.
What are the benefits of blockchain for Bungkusit, and how can it help on-demand delivery business?
Bungkusit opted for blockchain and our technology because of our interoperable API that allowed seamless integration with their existing system. This allowed transparency to all parties, securing the credibility of the merchants and avoiding disputes. By doing this, it helps the merchants. So not only this is beneficial for Bungkusit but also for all other on-demand delivery businesses. It verifies their shipment details to prevent any tracking or delivery disputes related to timing, location or delivery confirmation. It also helps to maintain the integrity of its riders. Most importantly, given the current COVID-19 times, it will make the entire delivery process contactless.
This very same concept can be replicated and applied to any on-demand delivery businesses that are still using conventional signatures or using IC numbers, names, etc., for delivery for traceability purposes. For on-demand delivery businesses that involve multiple delivery partners, this will be an ideal solution that can be used as a trusted point of reference and verification.
Bungkusit is a local, on-demand delivery platform, providing delivery services via its mobile app. With various vehicles to choose from, such as bikes, cars, vans and lorries, Bungkusit is a quick and efficient way to deliver your items and packages.
Prices are reasonable, and riders and drivers are skilled and courteous. Roadies, as we like to call them, will even run errands for you, buying groceries or popping into a pharmacy for a strip of medicine. Our customers have the freedom and flexibility to order and deliver from anywhere up to 500km in the distance.
We also have a marketplace on our mobile app. Customers can enjoy browsing through the many merchants there, offering a myriad of goods, including some mouth-watering dishes. This is another way we help support merchants and provide them with the tools to promote their business online. For businesses big or small, near or far, Bungkusit is a quick and easy way to establish an online presence. We are the perfect delivery and online marketplace solution for merchants and customers!
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